![]() Is there a misfeed or jam that was left by a previous user?.Is there another job ahead of yours that is stuck (maybe waiting for a specialty paper to be loaded)?.Does the printer have the paper required by the job?.Here’s a checklist to go through at the printer: It if did leave the Print Queue, it’s most likely an issue with the actual printer and it's time to take a look at the machine. If it’s hanging, you’re next step is to contact your IT team and have them look at the network. It could still be a network issue, not a physical printer issue though, so check that the job left their Print Queue. If they are also unsuccessful, it’s not a problem with your specific PC. “Can I send you my file and can you try to print it to the same printer?”.“Are you able to print to the same printer?”. ![]() If neither of these steps are successful, ask a co-worker near you: If that works, you’ll know it’s an issue with the printer and you need to put in a service call.
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